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Information
Principles for Individuals
Protecting your privacy
Protecting your privacy, along with your financial assets, is at the
core of our business. You have chosen to do business with us, and we recognize
our obligation to keep the information you provide to us secure and confidential.
Our commitment to protect your financial information will continue under
the principles and online guidelines described below.
Keeping your information secure
Keeping your financial information secure is one of our most important
responsibilities. We value your trust and handle your information with
care. Our employees access information about you when needed to maintain
your accounts or otherwise meet your needs. We may also access information
about you when considering a request from you for additional services
or when exercising our rights under the law or any agreement with you.
We safeguard information according to established security standards
and procedures, and we continually assess new technology for protecting
information.
Working to meet your needs through information
In the course of doing business, we may collect and use various types
of information, such as information available from public records, market
research and credit reports, as well as information you provide to us.
We use this information to service your accounts and to help you learn
more about the financial services you're interested in.
Keeping information accurate
Keeping your account information accurate and up to date is very important.
If you ever find that your account information is incomplete, inaccurate
or not current, please call or write to us at the telephone number or
address listed on your account statement. We will correct any erroneous
information as quickly as possible.
Information Sharing
Information may be exchanged with credit bureaus and similar organizations,
provided when legally required or permitted, or in connection with a fraud
investigation, an acquisition or the sale of your account to another financial
institution through merger of the Farm Credit Bank of Texas.
If we receive a subpoena or similar legal process demanding release
of any information about you, we will generally attempt to notify you
(unless we believe we are prohibited from doing so). Except as required
by law or as described above, we do not share information with other parties,
including government agencies.
Farm Credit Bank of Texas does not share any customer information
with third party marketers offering their products and services.
Unsolicited Direct Advertising
If you would like to reduce the amount of advertising you receive from
other companies, you can write to the following agencies:
For advertising received through the mail: For advertising received via the telephone: Please be sure to include complete information about each name, address
and telephone number you would like excluded from these lists. If you
have moved within the last year, please also include your old address
and phone number. The same is true for name changes and the addresses
and phone numbers associated with each name.
If you would like to have your name taken off all pre-approved credit
solicitations (not just Farm Credit Bank of Texas solicitations),
you can write to the following credit reporting agencies. Please be sure
to include your name, current address and Social Security number.
Experian Options Trans Union Corporation Online Privacy Guidelines
Protecting information online
Whether you are a current customer or just visiting us online, we safeguard
the information you provide to us at www.texaslandbank.com and associated
websites. How we use and protect this information is described below.
How we handle e-mail
We preserve the content of your e-mail, your e-mail address and our
response so that we can more efficiently handle any follow-up questions
you may have. We also do this to meet legal and regulatory requirements.
If we think that a particular Farm Credit Bank of Texas account
or service might apply to your situation, we may occasionally contact
you at your e-mail address to inform you of potential benefits and availability.
For secure transmissions, your e-mails to us should be sent using Farm Credit Bank of Texas Contact us at www.texaslandbank.com. Inquiries
sent through our information e-mail is not secure, and confidential information
should not be included in e-mail contact. Likewise, wince our response
back to you is not secure, we will not include confidential account information
in the response. You may also contact us by phone, U.S. mail or by visiting
your nearest banking center. See our Locator Web pages for additional
information about contacting us.
Protecting your privacy online
When information is collected and not collected
We gather and analyze data regarding usage of our web site, including
domain name, number of hits, pages visited, length of user session, etc.,
to evaluate the usefulness of our sites.
Protecting our children
We do not knowingly solicit data from children, and we do not knowingly
market to children. We recognize that protecting children's identities
and privacy online is important and that the responsibility to do so rests
with both the online industry and with parents.
Count on our commitment to your privacy
You can count on us to keep you informed about how we protect your privacy
and limit the sharing of information you provide to us - whether it's
at an association office, over the phone or through the Internet.
Please note that since we cannot control information on other Internet
sites, we are not responsible for the content of sites linked from www.texaslandbank.com.
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